A few days ago I reported that I had contacted Icon about my Airframe helmet.  I was told I needed to return it to the place of original purchase.  I picked up the helmet at Performance Motor Sports in Holland, Michigan.  Yesterday I took a trip up there to take the helmet back.  I was a little apprehensive thinking this could be a big hassle. 

I was amazed at how easy this process was.  I took the helmet in and they took a look at it.  They instantly found the problem with the cheek pad.  Unfortunately they did not have a replacement helmet in stock so they were going to order one and have it drop-shipped to me.  The helmet was back-ordered from Icon.  I asked if they would refund my money and let me pick up the helmet at another shop that had it in stock.  To my surprise I received a “sure, we can do that.”  That’s what I call service. 

If you are in need of a place with good service I recommend Performance Motor Sports.